CHC42015 Certificate IV in Community Services (Mediation Stream)
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This qualification includes mediation specific units and applies to community work delivered through a broad range of services which provide support to enable the resolution of disputes between individuals. It is a specialist qualification designed to support the practice of mediation and co-mediation across a broad range of agencies, community groups and families.
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
Funding is available for this qualification to eligible candidates.