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Do You Want a Rewarding Career Providing Care and Companionship in the Aged Care Sector?

Gain a Nationally Accredited CHC33015 Certificate III in Individual Support (Ageing) to Start a New Career Working in Aged Care

CHC33015 Certificate III in Individual Support (Ageing) Course Overview


This course is designed for those who have a passion for supporting older people, ensuring they have fulfilling and rewarding lives. The CHC33015 Certificate III in Individual Support (Ageing) provides the skills and knowledge to be able to effectively support older people in a wide range of personal care, community and social based activities for those still living in the community or in residential aged care.

During the course you will develop the skills to work one on one with older people, maximising their independence and well being, and on completion will be able to work implementing individualised support plans and manage the needs of those you are working with across all aspects of daily living. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for your own outputs.


About the Sector:

Aged care work is focused on providing personalised support to older individuals either in their own home or within an aged care facility. The work involves assisting individuals performing day to day functions ensuring they are living fulfilling lives and are active within their community. Key support tasks include:

  • Implementing individualised support plans and monitoring progress
  • Arranging and participating in social and community related activities
  • Assisting with personal hygiene and dressing
  • Assisting with daily household tasks
  • Assisting with mobility
  • Providing companionship and emotional support
  • Ensuring daily pastoral and medical care is administered with the bounds of the support worker role

This work is often undertaken by aged care residential facilities, government and community services agencies and workers will be:

  • Responsible for implementing policies and guidelines of the employing organisation
  • Largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager


Benefits of Studying Course:

  • Gain an Australia wide accredited qualification
  • According to the Australian Government’s Job Outlook Service, the Aged Care sector has “Very Strong” future growth prospects and provides strong career pathways into a diverse range of careers in the broader Community Services sector
  • Access to an employment area that offers a diversity of roles and working conditions – including flexible hours and geographic location
  • Develop strong communication and relationship building skills to enhance the lives of those you are supporting and working with


Employment Opportunities:

Aged care worker

Residential aged care officer

In-home care worker

Community house worker

Accommodation support worker


Course Duration:

6 months – 9 months

There are 13 units of study in the qualification made up of 7 core units and 6 elective units of competency


Core Units:

CHCCCS015         Provide individualised support

CHCCCS023         Support independence and well-being

CHCCOM005      Communicate and work in health or community services

CHCDIV001         Work with diverse people

CHCLEG001         Work legally and ethically

HLTAAP001         Recognise healthy body systems

HLTWHS002        Follow safe work practices for direct client care


Skills Generation also offers CHC33015 Certificate III in Individual Support with no specialisation that reflects the role of workers in the community or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability, or some other reason. If you are uncertain whether you want to focus on a particular specialisation, this may be the best choice for you.

The Core units are the same as those required. The elective units are as follows:

  • CHCADV001 Facilitate the interests and rights of clients
  • CHCDIS002 Follow established person-centred behaviour supports
  • CHCCCS025 Support relationships with carers and families
  • BSBMED301 Interpret and apply medical terminology appropriately
  • CHCPAL001 Deliver care services using a palliative approach
  • CHCMHS001 Work with people with mental health issues

Talk to one of our Skills Generation Team members if you want help deciding which is the best qualification for you.


Delivery Mode:

  • The CHC33015 Certificate III Individual Support - Ageing can be studied face to face, online or blended. The delivery mode is dependent on the learners preferred learning needs, personal commitments and geographic location
  • A minimum of 120 hours mandatory work placement is required
  • The work placement is specifically required to demonstrate competence in the unit

“CHCCCS023 Support independence and wellbeing” Please work with your trainer to confirm the work experience you will be doing can be used to demonstrate the required competencies


Recommended Online Study Hours Per Week:

25 hours per week, excluding placement time. This may vary for learners who are able to claim Recognition of Prior Learning (RPL).


Learning Materials May Include:

  • Paper based and/or digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) including Library resources
  • Skype/other for training sessions, group discussions and virtual classrooms
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners

Skills Generation provides a facilitative and collaborative environment to support the underpinnings of effective community services practice.


Assessments may include:

  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Group work/assignments for face to face delivery
  • Work based reflective tasks
  • Third party reporting from your workplace supervisor
  • Demonstration of practical skills through digital recording as applicable


Certification / Recognition:

On successful completion of all units of competency and having completed the mandatory work placement, you will receive the nationally recognised qualification:

CHC33015 Certificate III in Individual Support (Ageing)

The qualification is awarded by Skills Generation RTO41008, with training and assessment having been delivered by Skills Generation or a Third Party approved training provider.


Learner Requirements:

  • Access to a computer with word processing, email, Skype/other, PDF reader capabilities and a reliable internet connection
  • Language, literacy and numeracy (LLN) levels that indicate you have a high probability of being able to successfully complete the course. Skills Generation can help you assess your current LLN levels as required to ensure we are able to effectively support you
  • If working with aged people you will need a Blue Card. Please contact Student Services at who can assist with this
  • Ability to allocate appropriate study hours per week
  • Most employers/work placement hosts will also expect you to hold a current First Aid Certificate, have a police check and also an up to date flu vaccination. Please attend to these urgently as you will most likely not be able to do your mandatory placement without them.


Work Placement:

The Federal Government announced on 28 June 2021 that the Covid vaccination will become mandatory for all Aged Care workers, with a target date of mid September 2021 for all workers in the sector to receive their first shot. We expect a policy document to be released on this shortly which will likely also impact individuals completing work placement.  If you have any questions please contact your trainer or Student Services at who can assist with this. 

To achieve this qualification you must have completed 120 hours of vocational work placement in a relevant community services or aged care setting. This is required to meet the specific requirements of unit “CHCCCS023 Support independence and wellbeing”

You will need to find your own work placement with an organisation approved by Skills Generation and it is important you commence this process at the beginning of the course. Skills Generation staff and your trainer will be available to assist you in identifying relevant organisations.

You will be covered by Skills Generation insurance when undertaking work placement as an enrolled learner and as part of the course requirements. You will be responsible for the cost of any travel and accommodation if the work placement is outside your region.

Although not guaranteed, often once learners have successfully completed their work placement they are offered permanent employment by the organisation.


Online Study:

Skills Generation’s Learning Management System (LMS) offer you a one-stop-shop for accessing your learning content and assessment, as well as allowing you to communicate with your trainer/ assessor and other learners if you wish. You can upload your assessments with no size or format limits as well as accessing your trainers/assessor’s feedback and monitoring your results.

You’ll have access 24/7 for ultimate study flexibility at times that suit you. The Skills Generation LMS Resources Library provides you with additional resources that may enhance your learning experience.


About Recognition of Prior Learning:

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL).  RPL applies where you have work place experience/ competency that can be formally assessed against the units of competency in this course. There is an RPL Kit developed for this qualification and if you wish to undertake an RPL process, please advise Student Services or your trainer/assessor.


You’ll Need a USI:

The Commonwealth Government requires all learners doing nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.  To find out more and obtain your USI please go to: students


What’s Your Investment?

This course currently attracts government funding if you meet certain eligibility criteria.  For those who are eligible your co-contribution for the course could be as little as $60 - $90.

Please go to our online eligibility form and complete an obligation free assessment and we will come back to you with the results. You can then make an informed decision about proceeding.

Further information on the government funding, including eligibility criteria and funding conditions, can be found on the Student Fact Sheet which is accessible via the link below:

If you are not eligible for funding, the full cost of this course is $2,000.00

Payment Plans are available through the PaySmart payment platform. This allows you to make weekly, fortnightly or monthly payment instalments – please note that fees apply.  Paying in instalments allows you to manage your finances within your budget. Student Services can assist you with further details.


We’re Here to Help:

For all course content, assessments and work placement queries your trainer/assessor is the best person to contact.

If you change your address or contact details, have questions over funding, payments, USI, enrolment etc., please contact Student Services at .  Please note that learners must keep us updated on any changes to their contact details.

Student Services can also connect you to the LMS Coordinator who is here to help you navigate Skills Generation’s LMS.

Anything that will make your study life easier, we’re here for you – so please don’t hesitate to contact us.


What’s Next?

When you complete this course, you may want to enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC43015 Certificate IV in Ageing Support

This qualification also provides employment pathways to becoming an Enrolled Nurse and subsequently a Register Nurse subject to the completion of the relevant qualifications.


Need to Know More?

Call our helpful team on 1800 838 295 if you need more information. It’s important to us that you enrol in the right course for you. The better informed you are, the better choices you make.

Call us, we are here to help!

University Pathways

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Learn more about university pathways for Skills Generation graduates

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CHC33015 Certificate III in Individual Support (Ageing)

Career Pathways

The CHC33015 Certificate III in Individual Support (Ageing) is a comprehensive and practical course that provides an essential minimum requirement to work in the following roles:

  • Accommodation Support Worker 
  • Assistant in Nursing 
  • Care Assistant 
  • Care Service Employee 
  • Care Worker
  • Community Care Worker 
  • Community House Worker 
  • Community Support Worker 
  • Field Officer 
  • Home Care Assistant
  • In-home Respite Worker 
  • Nursing Assistant 
  • Personal Care Assistant 
  • Personal Caregiver 
  • Personal Care Worker 
  • Residential Care Worker
  • Support Worker

Who Is This For?

The CHC33015 Certificate III in Individual Support (Ageing) course is written and delivered by registered industry professionals and is continually updated to give you current information and best practices.

At the end of this course, you will be able to work in residential facilities in the aged care sector under the direction of a supervisor, without the responsibility of other workers.

This course is for you if you want to work in community services focusing on:


  • Support for people living in an aged care, at home or community setting
  • Providing activities which maintain personal care for people in an aged care, at home or community setting 
  • Person-centred planning and delivery of service support
  • Carry out activities related to an individualised plan


A career in aged care can provide personal satisfaction of helping the elderly while giving you variety, job security and flexible job options.   

Course Details

This course is delivered both Face to Face Classes (in some locations) and online, with 120 hours of work placement. We can discuss helping you set up a relationship with a suitable Aged Care organisation for your work placement training.  

This course is designed for self-paced online learning with professional support. This means you’ll be able to progress through the course at your own pace, using interactive lessons designed specifically for online learning.

Timeline: 12 months to complete this course online however you may progress at a faster pace if you have the extra time to commit to your studies.

Assessments: Online Theory Assessments, Work Placement (120 Hours) and Practical Evidence

Nationally Accredited: Yes. Skills Generation (RTO 41008)

Course Code: CHC33015 Certificate III in Individual Support (Ageing)

Austudy Approval: Yes

DESBT Subsidised: Yes, but conditions apply. For more information, refer to the Certificate 3 Guarantee Student fact sheet


Once you’ve completed your course, you’ll receive our Nationally Accredited CHC33015 Certificate III in Individual Support (Ageing).


Entry Requirements


There are no prerequisites for this course. 

To achieve this qualification, the candidate must have completed at least 120 hours of work placement.


Residency Status

You need to be a permanent Australian resident or equivalent. If you’re not an Australian resident or on a pathway to get residency or citizenship, then click on the “learn more” button to get in touch with our staff. Our staff can assist in determining your eligibility.

Recognition of Prior Learning (RPL) Students

Recognition of Prior Learning is available to all students on commencement of the program.  Should you have significant working background, training or professional development in your area of study you may be eligible to access this form of assessment.  Please speak to your trainer on commencement of your program.

If you wish to find out more about this option, please click on the “learn more” button to discuss your options with our staff.

What You Will Learn in CHC33015 Certificate III in Individual Support (Ageing)

The CHC33015 Certificate III in Individual Support (Ageing) is the foundation for a rewarding career as an Aged Care Worker. This nationally recognised  qualification allows you to work in residential facilities in the aged care sector. You will learn to assess, tailor care and meet the individual needs of elderly people.

The CHC33015 Certificate III in Individual Support (Ageing) course will prepare you to:

  • Assess and provide tailored care for individual clients
  • Communicate effectively with clients and the workplace
  • Provide clients with emotional support, companionship and social connectedness
  • Work within the health and community care sector
  • Empower elderly people
  • Deliver first aid
  • CHC33015 Certificate III in Individual Support (Ageing)
  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and well being (120 hours work)
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCAGE001 Facilitate the empowerment of older people*
  • CHCAGE005 Provide support to people living with dementia*
  • CHCCCS011 Meet personal support needs*
  • CHCHCS001 Provide home and community support services* (this elective is part of the HOME AND COMMUNITY specialisation. Is the right elective?)
  • HLTINF001 Comply with infection prevention and control policies and procedures* (from website)
  • HLTAID003 Provide first aid* (face to face learning only)

Note: * are elective units

Skills Generation 2021 Face to Face Training Calendars

CHC33015 Certificate III in Individual Support (Ageing)
Location: Kunda Park Class Rooms
Trainer: Judy Bartlett

Start DateDays Per WeekTimeWeeksFinish Date
11 January 2021Mon to Wed (3)9:00 – 4:001231 March 2021
19 April 2021Mon to Thurs (4)9:00 – 4:001024 June 2021
12 July 2021Mon to Thurs (4)9:00 – 4:001015 September 2021
4 October 2021 (PH)Mon to Thurs9:00 – 4:00108 December 2021

Cost and Funding


The full cost of the online CHC33015 Certificate III in Individual Support (Ageing) is


If you are eligible for Queensland State Government funding, this will reduce to $60 (if you have a Concession Card) or $90 as your co-contribution to funded training.

The CHC33015 Certificate III in Individual Support (Ageing) is funded by the Certificate 3 Guarantee Funding because it’s a course that builds skills in a fast-growing industry. 

To find out if you are eligible for these savings, click on the “learn more” button or refer to the Certificate Guarantee Fact Sheet

Payment Options

Skills Generation offers payment plan options for full course cost students. 

The payment plan options are set up through the Smart Pay system. This payment system is a hassle-free way to make payments with direct debits. The payments are scheduled to ensure your course is paid in full when you complete your course. 

If you want more information about finance options or how the Smart Pay system can work for you, click on the “learn more” button and our team will be in contact with you shortly.



Upon successful completion of your course, you’ll be awarded the CHC33015 Certificate III in Individual Support (Ageing).

As a Registered Training Organisation (RTO 41008) delivering this Nationally Recognised Qualification, you can have confidence knowing that your training and certification meets industry and government requirements.

Why Choose Skills Generation?


Skills Generation provides courses based on comprehensive, up-to-date information, relevant research and proven training methods.


Our mission is to provide our students with the skills, knowledge and experience necessary to meet the needs of the aged care sector. We do this by:


  1. Ensuring you are successful. We keep working with you to make sure you can achieve competency because we believe that your success is our success. 
  2. Providing professional trainers who are skilled, personable and passionate about the disability industry.
  3. Ensuring our course is written, delivered and continually updated by accredited industry professionals.
  4. Supporting you whenever you need us. We’ll get back to your emails within 24 hours (up to 72 if it’s the weekend!) but never longer. We want you to progress through your course without delays, so if we don't pick up the phones after hours, we'll get back to you the next working day.
  5. Giving you study flexibility. You can complete your course, as quickly or as slowly as you want, within the defined course parameters. This means you choose the learning path that suits you.
  6. Providing nationally recognised and accredited training. Skills Generation is a registered training organisation (RTO 41008) and the CHC33015 Certificate III in Individual Support (Ageing) is a nationally recognised qualification.


The result is that you will graduate with the theoretical and practical experience to work in various aged care and support roles in residential facilities, Australia-wide.

Your course is assured with our industry affiliations


The Australian Qualifications Framework (AQF) is the policy for regulated qualifications in the Australian education and training system. The AQF underpins the national system of qualifications in Australia, encompassing higher education, vocational education and training (VET), and schools.


The National Centre for Vocational Education Research (NCVER) is the national professional body responsible for collecting, managing, analysing and communicating research and statistics on the Australian vocational education and training (VET) sector.


The Skills Assure system provides a central register of pre-approved registered training organisations (RTOs) for the delivery of training subsidised by the Queensland Government through the Department of Employment, Small Business and Training.


Skills Generation is a Registered Training Organisation (RTO 41008) authorised to deliver Nationally Recognised Vocational Education and Training in all states and territories of Australia.

ITECA - Logo (LHS Colour)

The Independent Tertiary Education Council Australia (ITECA) is the peak body representing independent providers in the higher education, vocational education, training and skills sectors.

Get Started

If you are ready to enrol or if you want more information, then click on the links below.