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Is this course right for you?


The CHC50413 Diploma of Youth Work is the qualification that builds on the skills and knowledge of those who already hold the entry level qualification CHC40413 Certificate IV in Youth Work.  This qualification is for people who are wanting to pursue supervisory and management level positions in youth work, and the course content reflects the role of people with responsibility for the development and outcomes of programs and services supporting young people.  On completion you will be able to develop, implement and manage programs that are designed to meet the social, behavioural, health, welfare, developmental and protection needs of young people. It will also qualify you to supervise staff and volunteers, establish youth services, deliver presentations to the community and provide care and counsel to young people.

About the Sector:

Youth Work is focused on providing community-based support for young people aged 12 – 24.  Key tasks include:

  • Assisting young people to solve social, emotional and financial problems
  • Assessing young people’s needs, developing and implementing educational, training and support programs
  • Monitor and report on the progress of clients
  • Refer clients to agencies that can provide additional support

This work is often undertaken through employment in community, government and youth sector agencies and workers will be:

  • Responsible for implementing policies and guidelines of the employing organisation
  • Largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager

Benefits of Studying Course:

  • Gain an Australia wide accredited qualification
  • According to the Australian Government’s Job Outlook Service, the Youth Work sector has “Very Strong” future growth prospects and currently has in excess of 60% of people working full-time.
  • Access to an employment area that offers a diversity of roles and working conditions – including flexible hours
  • Develop strong communication, management, problem solving and relationship building skills to enhance the best that is in every young person

Employment Opportunities:

Case Manager

Coordinator Youth Services

Program Manager

Senior Case Worker

Senior Youth Worker

Youth Team Leader

Course Duration:

12 months – 24 months

There are 21 units of study in the qualification made up of 17 core units and 4 elective units of competency

Core Units:

CHCCCS007         Develop and implement service programs

CHCCOM003      Develop workplace communication strategies

CHCCSM005       Develop, facilitate and review all aspects of case management

CHCDEV002        Analyse impacts of sociological factors on clients in community work and services

CHCDIV001         Work with diverse people

CHCDIV002         Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCGRP002        Plan and conduct group activities

CHCLEG003         Manage legal and ethical compliance

CHCMHS001       Work with people with mental health issues

CHCPRP001         Develop and maintain networks and collaborative partnerships

CHCPRT001         Identify and respond to children and young people at risk

CHCYTH001         Engage respectfully with young people

CHCYTH002         Work effectively with young people in youth work context

CHCYTH008         Support young people to take collective action

CHCYTH009         Support youth programs

CHCYTH012         Manage service response to young people in crisis

HLTWHS001        Participate in work health and safety

Elective Units:

CHCYTH010         Provide services for young people appropriate to their needs and circumstances

CHCCCS004         Assess co-existing needs

CHCCCS016         Respond to client needs

CHCYTH004         Respond to critical situations

There are no pre requisites for any of the core or elective courses.

Delivery Mode:

  • The CHC50413 can be studied face to face, online or blended.  The delivery mode is dependent on the learners preferred learning needs, personal commitments and geographic location. As most people undertaking the Diploma level course already work in industry, online is the most common option.
  • A minimum of 100 hours mandatory work experience is required. Similarly, as most people undertaking the Diploma level course already work in industry, pay slip evidence or an employer letter can be used to prove these hours.
  • The mandatory work experience is specifically required to demonstrate competence in the unit “CHCDEV002 Analyse impacts of sociological factors on clients in community work and services” Please work with your trainer/assessor to confirm the work experience you will be doing can be used to demonstrate the required competencies

Recommended Online Study Hours Per Week:

Maximum 25 hours per week, including work experience time. This may vary for students who are able to claim RPL competency. For current workers in industry this would be considerably less.

Learning Materials May Include:

  • Paper based and/or digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) including Library resources
  • Skype for one on one training sessions, group discussions and virtual classrooms
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners
  • Skills Generation provides a facilitative and collaborative environment to support the underpinnings of effective community services practice.

Assessments May Include:

  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Group work/assignments for face to face delivery
  • Work based reflective tasks
  • Third party reporting from your workplace supervisor
  • ·Demonstration of practical skills through digital recording if relevant

Certification / Recognition:

On successful completion of all units of competency and having completed the mandatory work placement, you will receive the nationally recognised qualification:

CHC50413 Diploma of Youth Work

The qualification is awarded by Skills Generation RTO41008, with training and assessment having been delivered by Skills Generation or a Third Party approved training provider.

Learner Requirements:

  • Access to a computer with word processing, email, Skype, PDF reader capabilities and an internet connection
  • Current Blue Card
  • Ability to allocate appropriate study hours per week

Literacy Requirements:

Learners undertaking this qualification must demonstrate academic suitability by providing evidence of:

  • Australian Year 12 Certificate of Education; or
  • International Baccalaureate Diploma Programme (IB) diploma; or
  • Successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), or at a level in a framework that preceded the AQF that is equivalent to level 4 or above in the AQF; or
  • If the prospective student cannot provide the above documents, they will be required to display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy. Skills Generation assesses a prospective students academic competence using the Australian Government approved assessment tool ‘Basic Key Skills Builder’ (bksb)
  • Skills Generation Student Services can assist you as needed. Please talk to our friendly staff.

Work Experience:

To complete the unit CHCDEV002 Analyse impacts of sociological factors on clients in community work and services, you must complete at least 100 hours of relevant work experience within a community services workspace. This is required to demonstrate competency in the specific activities covered in the unit.

As many students studying the Diploma will already be in full time employment in community services, it may be that their current experience can contribute towards the 100 hour requirement. You will need to review your work history with the trainer prior to commencing the course to see if your experience can be used as work placement hours.

Where you are not currently employed in a relevant community services organisation you will need to find your own work experience with an organisation approved by Skills Generation. It is important you commence this process at the beginning of the course. Skills Generation staff and your trainer will be available to assist you in identifying relevant organisations. You will be responsible for the cost of any travel and accommodation if the work placement is outside your region.

First Aid Certificate:

A First Aid Certificate is not a requirement for this course, however, many host organisations expect a work placement student to hold a current First Aid Certificate.

Online Study:

Skills Generation’s Learning Management System (LMS) offers you a one-stop-shop for accessing your learning content and assessment, as well as allowing you to communicate with your trainer/assessor and other students if you wish. You can upload your assessments with no size or format limits as well as access your trainers/assessor’s feedback and monitor your results.

You’ll have access 24/7 for ultimate study flexibility at times that suit you. The Skills Generation LMS Resources Library provides you with additional resources that may enhance your learning experience.

About Recognition of Prior Learning:

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL).  RPL applies where you have work place experience/competency that can be formally assessed against the units of competency in this course. There is an RPL Kit developed for this qualification and if you wish to undertake an RPL process, please advise Student Services or your trainer/assessor.

You’ll Need a USI:

The Commonwealth Government requires all students doing nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Students are unable to enrol without their USI.  To find out more and obtain your USI please go to: students

What’s Your Investment?

There is no subsidy available for this course. The course fee is $5,999.

VET Student Loan fee is $7,000.

Payment Plans are available through the PaySmart payment platform. This allows you to make weekly, fortnightly or monthly payment instalments – please note that fees apply.  Paying in instalments allows you to manage your finances within your budget. Student Services can assist you with further details.

VET Student Loans
Contact us to find out if you are eligible for a VET Student Loan to cover some, or all of your course fees. VET Student Loans is an Australian Government loan program that helps eligible VET students pay their tuition fees. VET Student Loans are subject to students meeting eligibility requirements, and creates a debt that must be repaid to the Commonwealth of Australia (Government).

We’re Here to Help:

For all course content, assessments and work placement queries your trainer/assessor is the best person to contact.

If you change your address or contact details, have questions over funding, payments, USI, enrolment etc., please contact Student Services at .  Please note that students must keep us updated on any changes to their contact details.

Student Services can also connect you to the LMS Coordinator who is here to help you navigate Skills Generation’s LMS.

Anything that will make your study life easier, we’re here for you – so please don’t hesitate to contact us.

What’s Next?

When you complete this course, you may want to enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC62015 Advanced Diploma of Community Sector Management

University Pathways

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Learn more about university pathways for Skills Generation graduates

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Need to Know More?

Call our helpful team on 1800 838 295 if you need more information. It’s important to us that you enrol in the right course for you. The better informed you are, the better choices you make.

Call us, we are here to help!


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