ICT30118 CERTIFICATE III IN INFORMATION, DIGITAL MEDIA AND TECHNOLOGY

Is this course right for you?

TThis qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.


Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

 

Potential Employment Outcomes/Occupations may include:

On successful completion of this qualification, participants could expect to find work in roles including the following:

  • IT Technician
  • Help Desk Officer
  • Customer Service Representative
  • Client Support Officer
  • User Support Specialist

 

It is a requirement of Skills Generation that all ICT30120 students complete MEM20413 Certificate II in Engineering Pathways prior to commencement.

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WHAT OTHERS HAVE TO SAY

Every single team member I have met from day one is friendly, helpful and goes the extra mile to help students succeed.
The class is informative yet interactive with very experienced teachers.
Adult learners get to know each and form a great team.
Skills Gen helped me arrange placements and are very experienced and professional with handling any roadblocks that stand between you and getting into that career.
Highly recommend it to all my friends as I have gotten so much out of the course.
It has helped with the needed motivated to get an income to help myself and my young son improve our lives and have a brighter future.
Thanks again Skills Gen, you are all superstars!

Mariah Reid

I cannot recommend Skills Gen enough. When I first made contact with them, they were so welcoming and friendly and wanted the process to be about finding the best course/career suited to me.

The course work is easy to follow online and, in a classroom it is hands-on, taught by some of the best educators I've ever met.

Skills Generation did everything they could to make my experience a stress free one, and when I had issues with applying or even at the end finding placement, they were there to help me through it all.

I have since moved interstate, and the amount of job opportunities I have amazes me and it’s all thanks to the team at Skills Gen!

Chrissy Slater