Student Support
Supporting our students to achieve successful outcomes is a top priority for Skills Generation.
We understand that our students have individual needs, and we are committed to supporting your learning journey every step of the way.
Student Services
Our friendly Student Services team is committed to helping you find the best course for you.
They will provide you with all the information you need to make an informed decision about your course choice and ensure you understand what to expect during your learning journey before you have enrolled.
They will provide information, guidance and assistance with the online enrolment process, help to determine if you are eligible for any Government funding/tuition fee subsidies, and help you with all the information you need regarding documentary evidence or other requirements for enrolment.
If you have any personal issues or concerns that you feel will impact your ability to achieve your study goals, you can speak to our Students Services Team, or your trainer and we will find the right services and support for you.
Our team will make the enrolment process easy for you, ensuring there is someone available to assist every step of the way.
Trainers and Assessors
Once you are enrolled with Skills Generation one of our experienced and passionate trainers will welcome you with a comprehensive orientation.
You will be introduced to your trainer and provided with access to your learner resources and materials. Your trainer will explain how to use the online Learning Management System (LMS) and provide you with all the information you need to get started.
Your trainer will be available to meet with you in person or via one of the many communication platforms that allow you to connect with video, audio phone or chat! They will answer your questions, offer feedback and will provide timely assessment of your work.
If you have any personal issues or concerns that you feel may impact your ability to achieve your study goals, you can discuss this with your trainer who will provide or find the right services and support for you.
User Friendly Online Learning Management System
Skills Generation’s user-friendly, easy-to-navigate Learning Management System (LMS) offers you a one-stop-shop for accessing your learning content and assessment, as well as allowing you to communicate with your trainer and other learners. You can upload your assessments with no size or format limits, and you can access your trainer’s feedback and monitor your results.
At Skills Generation we believe that studying should merge seamlessly with your lifestyle and location. Our Learning Management System is accessible 24/7 for ultimate study flexibility at times that suit you. Wherever you are, no matter the time of the day or night, access will be at your fingertips. The Skills Generation LMS Resources Library also provides you with additional resources to enhance your learning experience.
