1. You’ll have every chance to be successful as we keep working with you until you are. No extra fees, no penalties, no hidden charges. Your success is our success.
  2. You’ll only be accepted into a course if we believe that you can achieve competency. Once you’re accepted, we’re committed to assisting you to achieve. You need to do your bit though! All Skills Generation graduates meet industry standards upon graduation. If you’re committed, we’re with you all the way.
  3. Yes we may ask you to strengthen your assessment responses when we need to, to make sure you’re industry-ready.
  4. No exams unless they're open book! Our trainers use a range of assessment methods. There are many other ways we can assess you, most importantly, including your past and current industry experience.
  5. We’re here for you whenever you need us. We’ll get back to your emails within 24 hours (up to 72 if it’s the weekend!) but never longer. You will never be left hanging. We want you to progress through your studies so if we don't pick up the phones after hours, we'll get back to you on the next working day.
  6. You’ll be assisted by best-in-field in their vocational area trainers and assessors. All are either still working in industry or they maintain active links within their professional networks. You’ll be getting up to date, cutting edge information, not how things ‘used to be’.
  7. You can complete your work, in most courses, as quickly or as slowly as your time permits within the defined course parameters. Choose the learning path that suits your needs.


Every single team member I have met from day one is friendly, helpful and goes the extra mile to help students succeed.
The class is informative yet interactive with very experienced teachers.
Adult learners get to know each and form a great team.
Skills Gen helped me arrange placements and are very experienced and professional with handling any roadblocks that stand between you and getting into that career.
Highly recommend it to all my friends as I have gotten so much out of the course.
It has helped with the needed motivated to get an income to help myself and my young son improve our lives and have a brighter future.
Thanks again Skills Gen, you are all superstars!

Mariah Reid

I cannot recommend Skills Gen enough. When I first made contact with them, they were so welcoming and friendly and wanted the process to be about finding the best course/career suited to me.

The course work is easy to follow online and, in a classroom it is hands-on, taught by some of the best educators I've ever met.

Skills Generation did everything they could to make my experience a stress free one, and when I had issues with applying or even at the end finding placement, they were there to help me through it all.

I have since moved interstate, and the amount of job opportunities I have amazes me and it’s all thanks to the team at Skills Gen!

Chrissy Slater